❓ FAQ
Q: Are you a factory or a trading company?
A: We are a factory providing OEM & ODM services, collaborating with famous international IP factories and retailers.
Q: What information is needed to place an order?
A: Front, side, and back design drawings, dimensions, logos, 3D files (STP/OBJ/STL), and AI files with color guides are essential.
Q: How long does it take to receive a sample?
A: Samples are typically provided within approximately 10–15 days.
Q: How do you ensure product quality?
A: We have a professional QC team that conducts rigorous inspections during production and before shipment.
Q: Do you have independent R&D capabilities?
A: Yes, we have our own engineering department and R&D capabilities to handle product improvements and new monthly launches based on client feedback.
Q: What kind of services do you offer for branding?
A: We offer tailor-made brand design, specialized packaging solutions, and efficient shipping methods to meet your business needs.
Kasten Toys
