❓ Frequently Asked Questions
Q1: Can you print with customized logo and package?
Yes, we do. Please provide your artwork and MOQ requirements for verification.
Q2: How long can I expect to get the sample?
It takes 2-3 days to prepare and within 5 days to offer. Sample costs are refundable after order confirmation if quantity exceeds MOQ.
Q3: How to get the price?
We usually quote within 24 hours. For ODM, please provide model and quantity. For OEM, provide size, quantity, and printing details.
Q4: What are the payment terms?
We accept Trade Assurance, TT, and Secure payment for both sample and regular orders.
Q5: What about the lead time for mass production?
It depends on the order quantity and season. We suggest starting inquiries two months before you need the products.
Q6: What is your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the most convenient or cost-effective option for your needs.
Kasten Toys
