❓ Frequently Asked Questions
What information is needed to place an order?
Front, side, and back design drawings, dimensions, logos, 3D files (STP/OBJ/STL), and AI files with color guides are essential.
How long does it take to receive a sample?
Samples are typically provided in approximately 10–15 days.
Are you a factory or a trading company?
We are a factory providing OEM & ODM services, collaborating with famous international IP brands and retailers.
How do you ensure product quality?
We have a professional QC team that conducts rigorous inspections both during production and before shipment.
Do you offer drop-shipping services?
Yes, we offer specialized drop-shipping services, including tailor-made brand design and direct shipping to end customers.
What is your return policy for exchanges?
Contact us within 7 days of receipt. Products must be in original condition, and additional shipping costs are the buyer's responsibility.